Privacy Policy

Last updated: 13 Jul 2026

HealthyLife Diet Clinic ("we", "our", "us") operates this website and provides diet consultation and nutrition management services. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile app, or visit our clinic, in accordance with India's Digital Personal Data Protection Act (DPDP Act, 2023).

 

1. Information We Collect

We may collect the following categories of information:

  • Contact details — name, phone number, email address, and postal address.
  • Health and dietary information — height, weight, medical conditions, medications, food allergies, dietary preferences, and progress records shared during consultations.
  • Appointment and billing information — consultation history, invoices, and payment records.
  • Technical information — IP address, browser type, and usage data collected automatically when you use our website or app.

 

2. How We Use Your Information

We use your information to:

  • Provide personalized diet plans, nutrition advice, and consultation services.
  • Schedule and manage appointments, send reminders, and process payments.
  • Communicate with you via phone, SMS, WhatsApp, or email regarding your care.
  • Improve our services, website, and mobile application.
  • Comply with applicable legal and regulatory requirements.

 

3. Your Consent

By submitting your information through our website, appointment booking form, or in-clinic forms, you consent to the collection and use of your data as described in this Privacy Policy. You may withdraw consent at any time by contacting us using the details below, though this may affect our ability to continue providing certain services.

 

4. Data Sharing

We do not sell your personal information. We may share your information with:

  • Our dietitians and clinical staff directly involved in your care.
  • Third-party service providers who help us operate our business (e.g. payment gateways, SMS/WhatsApp providers), bound by confidentiality obligations.
  • Authorities, where required by law.

 

5. Data Retention

We retain your personal and health information for as long as necessary to provide our services and to comply with legal, accounting, or reporting obligations.

 

6. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Sensitive fields (such as certain medical details) are access-restricted to authorized clinical staff only.

 

7. Your Rights

Under the DPDP Act, you have the right to access, correct, and request deletion of your personal data, and to withdraw consent for its use. To exercise these rights, please contact us using the details below.

 

8. Cookies

Our website may use cookies to improve your browsing experience and understand how visitors use our site. You can control cookies through your browser settings.

 

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

 

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us through the details listed on our Contact page.

This is placeholder text — please replace it with your clinic's actual privacy policy before going live.