Terms of Service

Last updated: 13 Jul 2026

Please read these Terms of Service ("Terms") carefully before using the website, mobile app, or services provided by HealthyLife Diet Clinic ("we", "our", "us"). By booking an appointment, using our website, or engaging our services, you agree to be bound by these Terms.

 

1. Our Services

We provide diet consultation, personalized meal planning, and nutrition management services through in-clinic and online consultations, delivered by qualified dietitians. Our services are for general health and wellness guidance and do not replace advice from a medical doctor.

 

2. Medical Disclaimer

Our diet plans and nutrition advice are not a substitute for professional medical diagnosis or treatment. Please consult your physician before making significant dietary changes, especially if you have an existing medical condition. We are not liable for outcomes arising from failure to disclose relevant medical information.

 

3. Appointments and Cancellations

  • Appointments can be booked online, via WhatsApp, or by contacting the clinic directly.
  • Please arrive on time for in-clinic appointments; late arrivals may result in a shortened session.
  • Cancellations or rescheduling should be requested at least 24 hours in advance where possible.
  • No-shows without prior notice may be subject to the clinic's cancellation policy.

 

4. Payments and Refunds

Consultation fees and package prices are as displayed at the time of booking or purchase. Payments can be made via cash, card, UPI, or our online payment gateway. Refunds, if applicable, will be processed at the clinic's discretion and in accordance with the specific package terms communicated at the time of purchase.

 

5. User Responsibilities

You agree to provide accurate and complete information about your health, medical history, and dietary habits. Providing false or incomplete information may affect the safety and effectiveness of the diet plan provided to you.

 

6. Account and Portal Access

If you are provided with Customer Portal or mobile app login credentials, you are responsible for keeping them confidential and for all activity under your account.

 

7. Intellectual Property

All content on our website and app — including meal plans, articles, images, and branding — is the property of HealthyLife Diet Clinic and may not be reproduced or distributed without our written permission.

 

8. Limitation of Liability

To the extent permitted by law, HealthyLife Diet Clinic shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services, website, or mobile app.

 

9. Changes to These Terms

We may revise these Terms from time to time. Continued use of our services after changes are posted constitutes acceptance of the revised Terms.

 

10. Governing Law

These Terms are governed by the laws of India, and any disputes shall be subject to the jurisdiction of the courts local to our clinic's registered address.

 

11. Contact Us

For any questions regarding these Terms of Service, please contact us through the details listed on our Contact page.

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